Machine issues go unreported
Customers leave without telling anyone a machine is down. You find out hours later when revenue drops.
Laundromat Operations
Custom Software for Laundromats
Custom software for laundromats should tell you exactly which machines are running, which are down, who your best customers are, and what each location is earning — without you having to be on-site to know any of it. If you're still piecing that together from paper logs and gut feel, you're flying blind.
Built for laundromat owners managing one location or multiple.
Laundromat Operations DashboardLive prototype
34 Machines active
3 Out of service
$1,240 Today's revenue
Machine Status
- Washers in cycle22 of 24
- Dryers running12 of 14
- Maintenance flagged3 units
Loyalty Members
- Active memberships187
- Visits this week64
The Problem
You can't manage what you can't see from the office
Most laundromat owners know their machines by feel, not by data — and that gap costs money every week.
No loyalty system worth using
Punch cards are forgettable. Generic apps don't connect to how your specific store works.
Attendant accountability is unclear
Scheduling, shift handoffs, and task completion depend on whoever showed up and what they remember.
Multi-location owners can't compare
Revenue, usage, and machine health across locations lives in separate spreadsheets — if anywhere at all.
What We Build for Laundromats
Visibility into machines, members, and money
We build around the actual operations of a laundromat — not generic retail software forced to fit.
Machine status and maintenance log
Track which machines are running, flagged for service, or out of order — with a repair history for each unit.
Loyalty and membership management
Issue digital loyalty cards, track visits, and run simple membership plans with recurring billing.
Attendant scheduling and task tracking
Build shift schedules, assign cleaning and maintenance tasks, and log shift handoff notes.
Revenue dashboard by location
See daily, weekly, and monthly revenue across all locations. Spot underperforming days and machines fast.
Customer issue and feedback log
Let customers report machine issues via QR code. Everything routes to a single queue you can action.
Vendor and service call tracking
Log every service call, part ordered, and vendor visit so nothing falls through the cracks between repairs.
How It Works
Fast build, practical rollout
Step 01
Walk us through your current operation
Tell us how you track machines, handle customer issues, and manage attendants. We send a working prototype in 24 hours.
Step 02
We build your production system
Launch projects go live in days. Multi-location dashboards and membership systems typically land in 1 to 3 weeks.
Step 03
Launch with ongoing support
Hosting, updates, bug fixes, and support included. You run your stores — we keep the software running.
Why Custom vs. Off-the-Shelf
Generic retail software was not built for a laundromat
Prototype direction: a laundromat operations dashboard with machine tracking, a simple loyalty program, and a revenue view that makes sense whether you have one location or five — without the overhead of enterprise software.
Where generic tools fall short
Most POS and retail platforms don't understand machines, wash cycles, or attendant-based operations. A custom system matches how a laundromat actually runs.
Pricing
Pricing for a custom laundromat operations app
Launch
$3,000Then $300/monthBest for one core workflow — machine tracking, loyalty, or a revenue dashboard for a single location.
Growth
$10,000Then $1,000/monthBest for multi-location owners who need a full operations platform with membership management and reporting. Options include mobile apps (iOS/Android) and custom AI solutions.
See full pricing
Flat build plus supportNo hourly surprisesFrequently Asked Questions
Questions laundromat owners ask first
Can customers report machine issues themselves?
Yes — we can add a simple QR code at each machine that routes issues directly to your dashboard so you know before the attendant does.
Does this work for multiple locations?
Absolutely. Multi-location revenue comparison and machine status across stores is a core use case for the Growth plan.
What is included in the monthly fee?
Hosting, backups, bug fixes, security updates, and support. Growth also includes ongoing feature additions.
Also Serving
Related small business verticals
Get your free prototype
Tell us how your laundromat runs today — machines, members, and all. We'll turn that into a working prototype in 24 hours.